Account and Data Deletion

fist — Receipt Scanner · Last updated: 24 August 2026 · Türkçe

This page explains how to delete your account and your data in the fist — Receipt Scanner app. You do not need to create an account or reinstall the app to make a deletion request.

SECTION 1 — Deleting from inside the app (recommended)

1. Open the app and sign in to your account.
2. Open the Profile screen.
3. Tap Advanced at the bottom.
4. Tap Delete My Account.
5. Enter your password in the confirmation dialog and confirm.

The password is asked for so that someone who picks up an unlocked phone cannot delete the account. Deletion starts the moment you confirm and cannot be undone.

SECTION 2 — Requesting deletion by email

If you cannot get into the app (lost password, no access to your device), send your request to fistdestek@gmail.com. Send it from the email address the account was created with; that is how we verify identity — we do not ask you for documents or ID photos.

• Subject: Account deletion request
• Response time: within 3 business days
• Deletion time: within 30 days of verifying the request; deletion from inside the app happens immediately.

SECTION 3 — What is deleted

When your account is deleted, all of the following are permanently removed:

• Your account and sign-in details (email address, password hash),
• Your profile details (first and last name),
• All of your receipt records — store, date, line items, amounts, categories,
• All receipt images and PDFs stored on the server,
• Your settings: budget limits, custom categories, language and theme,
• Your quota counters and plan/subscription record,
• Any shared budget pool you own, along with its invite codes.

If you are a member of a shared budget, only your membership ends; the other members' receipts are untouched. If you are the owner of the pool, the pool closes, but the members keep their own receipts — only the shared total ends.

SECTION 4 — The copy on your device

The app keeps a copy of your data on your device so it can work offline. Deleting your account clears that copy too. If your account is open on more than one device, those devices remove the data the next time they connect. Uninstalling the app also removes what is left on the device.

To clear only the copy on the device without deleting your account, use Profile → Advanced → Reset All Data; that does not delete your records on the server.

SECTION 5 — What remains after deletion

• Content-free deletion markers. Short records may remain that tell your other signed-in devices "this entry was deleted". They carry no receipt content — only a record id and a deletion timestamp.
• Infrastructure logs. Our hosting providers' security and error logs (IP address, request time and similar) are removed on their own cycles; we do not create these logs and do not use them to profile people.
• Backups. In active systems your data is gone at the moment of deletion; in the provider's backups it ages out as the backup cycle moves on.

SECTION 6 — Export before you delete

If you want to keep your records, export them before deleting: the export screen in the app can produce CSV or PDF. After deletion there is no way to bring the data back.

SECTION 7 — Deleting data without deleting your account

You do not have to close your account to delete some of your data.

• Deleting individual receipts: open a record in the history screen and delete it. The deletion applies on your device and — if you have an account — on the server too; your other devices delete the same record the next time they connect.
• Clearing everything on the device: Profile → Advanced → Reset All Data.
• Partial deletion by email: if you want specific records deleted, write to fistdestek@gmail.com from the address the account was opened with. We reply within 3 business days.